Shipping & Returns : MTCoffinz, Hand-Made Alternative Clothing

Shipping and Production time

We make all of our items by hand when they are ordered, that process just takes a little time. Nothing will ship instantly!

Please plan on two weeks to process the order, create the item, and get it delivered to you.

I ask for 2 weeks to plan for postal, weather, and other delays that I can't control. As you can see from our extensive feedback, most items arrive faster than that, but it's best to plan for the worst case scenario.

Returns

We don't take returns or give refunds unless the item was mis-represented, or grossly in-accurate. For example; if you bid on a red tulle skirt & I have sent you a pink tulle skirt or a completely different item. I do my best to take very high quality photos & I spend hours writing descriptions so the chances of you getting the wrong item is very slim.

I will not accept a return simply because you 'thought' something would look different, you decided it didn't look good on you or your daughter didn't want the item !

Hair falls, hair accessories, or makeup are never returnable items due to health regulations. Please ask questions before you buy if you are unsure! We are always available for questions.

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Shipping & Returns